Pengaruh Kualitas Layanan, Complaint Handling Dan Citra Perusahaan Terhadap Loyalitas Pelanggan: THE EFFECT OF SERVICE QUALITY, COMPLAINT HANDLING AND COMPANY IMAGE ON CUSTOMER LOYALTY. Jurnal HUMMANSI (Humaniora, Manajemen, Akuntansi), [S. l.], v. 4, n. 1, p. 45–54, 2021. DOI: 10.33488/1.jh.2021.1.278. Disponível em: https://journal.stikomyos.ac.id/index.php/jurnal-hummansi/article/view/278. Acesso em: 28 nov. 2025.